Instructions: Read the material at the sites listed in the Week 2 Lessons folder to help guide you in understanding needs with relation to your management problem. Complete a Needs Assessment by submitting a 2-4 page paper discussing the client’s needs with relation to the management problem you are studying.
Submission Instructions: Upload your paper to your Week 2 assignment folder.
Some questions you can explore to help you are:
•What is the problem?
The client in question is a private technology company that specializes in the supply of computers, printing machines, and other office automation machinery. It also provides network administration, machinery repair, and maintenance services. A perceived problem in expansion efforts has been identified…
•How is the desired performance related to the current performance?
When facing such challenges in organizational development, it is important to compare the company’s current and desired performances. In so doing, the company can identify its strengths as well as the areas that need…
•How does the desired performance relate to the mission statement?
The company’s mission statement alludes to it becoming a market leader in the provision and supply of office equipment in the town where it operates. This mission relates to the desired performance of bringing in more customers…
•Is the problem organization-wide or isolated to one or a few individuals?
The organizational initiatives did not create the identified problems. Rather, they focused on responding to any risks surrounding the company’s goals and mission. These problems appertained to individual performance issues. This is because certain employees, to be specific the sales representatives, failed to use their knowledge and skills productively. Some of them demonstrated poor…
•Have organizational initiatives created the problem?
•Does the problem relate to individual performance issues?
These problems could also be related to job design. Otherwise, the company could be satisfying all its requirements in terms of efficient and competent human resource personnel. Nonetheless, training would help solve the personnel’s…
•Is training adequate to support the desired outcome?
•Is the issue related to job design?
•What criteria are used to measure performance?
•Is performance criteria appropriate, i.e. attainable and measurable?