Planning and Leading a Complex Team Activity ( Customer Care Area) | Assignment Help

In the attached will see STRUCTURED ANSWER QUESTIONS with the assignment requirements

1. Understand the specific responsibilities of middle managers in enabling an organization to achieve its goals

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1.1 Describe the goals and objectives of your organization

1.2 Evaluate the specific responsibilities of middle managers in enabling your organization to achieve its goals

2. Understand how communication and interpersonal skills affect managerial performance in the workplace

2.1 Evaluate how interpersonal and communication skills affect managerial performance

2.2 Evaluate strategies to overcome barriers to effective managerial communication and interpersonal skills

3. Be able to assess personal development opportunities to improve own managerial performance

3.1 Assess own knowledge, skills and behavior, and their effect on own managerial performance

3.2 Identify areas for personal development to improve own managerial performance

3.3 Produce a personal development plan to improve own managerial performance

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