Health care is a dynamic and diverse environment. Health care professionals and patients come from a wide variety of backgrounds and cultures. It is important that health care leaders possess interpersonal and communication skills to influence and enhance the delivery of quality health care. Based upon the combination of your own personal experiences and research, respond to the following:
Why is it important for health care leaders to have and exhibit good interpersonal or people and communication skills?
Identify and discuss 3 interpersonal or people skills that you feel are required of health care leaders.
How can leaders improve their interpersonal skills?
Support your writing with at least 2 scholarly sources.
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Why Is It Important for Health Care Leaders to Have and Exhibit Good Interpersonal and Communication Skills?
Good communication skills and leadership are almost inseparable in healthcare organizations just like it is in any organization. For one to lead and influence a group bestowed under him, he/she has to be able to successfully communicate and drive other employees to achieving specific goals. A leader without interpersonal skills will not be able to maintain a good rapport with other employees hence resulting in failed goals. In healthcare industry, leadership will determine the relationship between staff, patients, the organization and even visitors.
Possession of interpersonal skills allow for an inspired workforce, well-structured organization and vision driven agenda. A good communicator knows how to…
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