ASSIGNMENT | Read this article on managing difficult people

Read this article on managing difficult people. It identifies three types of difficult employees. Now select one of the five workplace scenarios

Download workplace scenarios

in this link and act as a consultant on the case. 

Apply what you learned from the chapter reading this week and from the article on managing difficult employees. Determine what type of difficult employee you have for your case; then decide if this scenario meets the definition of interpersonal conflict as it is discussed in the book (i.e., expressed disagreement, interdependence, and opposition). Next, create a way to address the problem based on the guidelines for effective communication in conflict situations (focusing on the overall communication system, time conflict effectively, aim for win–win conflict, etc.).

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Your response should be a one-page (300-350 words) report that makes informed references from this module’s materials. A grading rubric (how this assignment will be graded) is provided.

Facts, quotes, ideas, etc. that are borrowed from a resource or resources other than personal experiences must be cited in proper APA format in your response. You can access Citation and Writing Assistance: Writing Papers at Carrington for information about sources and APA format and read about Avoid Plagiarism in the Carrington College Library. It is often helpful to submit your work to Tutor.com for assistance with writing.