Assignment Help | Problem Definition – Identify the core business problem that your client has engaged for you to solve.

For this project you will work to propose a M-Commerce solution to solve a particular business problem. You will research, analyze, define, and propose a technology-based business solution. You can use an existing or fictitious organization. The end product will be both a paper and a presentation that describes the problem and the business solution.
NOTE: This project are due at the end of Module 6. Be sure to plan your work accordingly.

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The project should minimally contain the following sections (at least 7 full pages in APA format 6th edition):

Business and Market Overview – your client’s organization, management, business model, their products and services, and their growth strategy. Elaborate on the distinct external pressures on their business. This section must include an illustration Porter’s Model with the unique and specific pressures that your client faces.
Problem Definition – Identify the core business problem that your client has engaged for you to solve. For that problem, identify the overarching business process. Explain the current, or ‘AS-IS’, state process and illustrate it with a UML Activity Diagram with partitions, a.k.a Swimlane diagram that the customer leverages that could be improved with the use of technologies. Refer to Figure 3-6 of your text for a sample Swimlane diagram.
Business Solution Proposal – taking the ‘AS-IS’ model from section 2, elaborate on how technology will be utilized to streamline or optimize the current process in order to solve the stated business problem. Explain the future, or ‘ ‘TO-BE’, state process and illustrate it with a UML Activity Diagram. Be sure to include any key technology in its own Swimlane. Also, elaborate on any new, updated, enhanced IT Infrastructure (hardware, databases, networks, business intelligence, RFID, sensor networks, and/or software) required to support the solution. The line items that come out of this section should be part of the investment cost details in Section 4.
Solution Assessment – Leverage the output from the previous three sections and quantify the value of the business solution. Identify and estimate the cost of key technology, training, people, resources required for the business solution, i.e. the investment. Next, identify and estimate the value of the solution in specific financial gains or costs savings, i.e. financial gain. Illustrate the the ROI by using the Simple return on investment (Computing the ROI for IT Projects and Other Investments (Links to an external site.) (Simple ROI) http (Links to an external site.):// (Links to an external site.)iteconcorp (Links to an external site.). (Links to an external site.)com (Links to an external site.)/ (Links to an external site.)ROICalc (Links to an external site.). (Links to an external site.)html (Links to an external site.)) (Links to an external site.). If you aren’t sure about real costs be sure to mark it as an assumption, i.e. best guess.
Project Management – identify potential project management and SDLC (system development life cycle) challenges and elaborate on mitigation strategies for each in order to ensure that the rollout of the business solution goes smoothly. Include a high level project plan with key activities for each main phase of the project.
Citations that document your research are a critical part of this project. Be sure to identify all the references you use. These should be cited in the text as well as the References list. See the Tools and Resources page for more information and resources about APA format.

MODEL ANSWER

ISM 4011: M-Commerce Solution

Business and Market Overview

Glamour Boutiques is a company that deals with the production and sale of women’s clothes and shoes. It has been in existence for the past three years. It has four branches and sells their goods directly to their customers. The organization’s management is headed by a CEO who oversees the running and day to day activities of all the four stores. Each store has a manager and a human resources department. The managers’ report to the CEO every week on how their respective stores have been running for theta week. They use that meeting to discuss any …

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Glamour boutiques also have investors and shareholders. The investors meet with the CEO and managers three times a year, to find out how their investment is doing as well as to recommend strategies to make better profits from the business. The company also has an annual meeting for the shareholders, in which they get to learn …

Business Model

Glamour Boutiques’ business model is based on selling quality and fashionable women’s clothing and footwear. They also have consultants who advise their clients on what types of fashion would complement their body type, ensuring that the client acquires value for money when they purchase their clothing and shoes at Glamour Boutiques. They sell clothes to all women but have carved out a niche in serving plus-size women in particular. They realize that plus-size women have been finding it difficult to find fashionable clothes, primarily due to the insistence of society for women to be slimmer. Glamour Boutiques seeks to close the gap and provide these women, whom most boutiques have shunned, an affordable and classy alternative for their clothing needs. The management also aims to increase their reach and customer base by including men’s and children’s wear in their stores as well. Glamour’s affordable prices, classy wear, and excellent customer service have helped in ensuring that they attract a loyal customer base. Their clothes are comfortable and worth the cost, which has been very important in the creating of customer value. For the past three years, the company has focused on serving…