ASSIGNMENT HELP | M4: Communication and Relationship Building Leadership D

Learning Resources

Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader (3rd ed.). New York, NY: Springer.
• Chapter 5, “Collaborative Leadership Contexts: It Is All About Working Together (pp. 155–178)
• Chapter 8, “Creating and Shaping the Organizational Environment and Culture to Support Practice Excellence” (pp. 237–272)
• Chapter 7, “Building Cohesive and Effective Teams” (pp. 212–231)
Select at least ONE of the following:

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Clark, C. M., Olender, L., Cardoni, C., Kenski, D. (2011). Fostering civility in nursing education and practice. The Journal of Nursing Administration, 41(7/8), 324–330.

Clark, C. M. (2018). Combining cognitive rehearsal, simulation, and evidence-based scripting to address incivility. Nurse Educator. doi:10.1097/NNE.0000000000000563

Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18–23. Retrieved from https://www.americannursetoday.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.pdf

Griffin, M., & Clark, C. M. (2014). Revisiting cognitive rehearsal as an intervention against incivility and lateral violence in nursing: 10 years later. Journal of Continuing Education in Nursing, 45(12), 535–542.

TEDx. (2017, April). Jody Hoffer Gittell: The power of a simple idea [Video file]. Retrieved from https://www.youtube.com/watch?v=X7nL5RC5kdE

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Discussion: Workplace Environment Assessment
How healthy is your workplace?
You may think your current organization operates seamlessly, or you may feel it has many issues. You may experience or even observe things that give you pause. Yet, much as you wouldn’t try to determine the health of a patient through mere observation, you should not attempt to gauge the health of your work environment based on observation and opinion. Often, there are issues you perceive as problems that others do not; similarly, issues may run much deeper than leadership recognizes. | PLACE YOUR ORDER NOW AT writtask.com |
There are many factors and measures that may impact organizational health. Among these is civility. While an organization can institute policies designed to promote such things as civility, how can it be sure these are managed effectively? In this Discussion, you will examine the use of tools in measuring workplace civility.

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To Prepare:
• Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
• Review and complete the Work Environment Assessment Template in the Resources.

Post a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace? Explain why your workplace is or is not civil. Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples.

MODEL ANSWER

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The organization has some of the best employees in the region and has the lowest | PLACE YOUR ORDER NOW AT writtask.com | that it has emphasized effective employee attraction and retention strategies, particularly on employee motivation. One of the strategies employed to improve motivation is by embracing diversity, both in the composition of the workforce and in ideas and | PLACE YOUR ORDER NOW AT writtask.com | are respected. These and other aspects of my workplace make it a moderately healthy and civil working | PLACE YOUR ORDER NOW AT writtask.com | one incident of incivility in my workplace. In one incident, a patient came for treatment and the nurse who was to attend to him was busy on his mobile phone and could not listen | PLACE YOUR ORDER NOW AT writtask.com | disappointed and left without uttering a word. Such kinds of uncivil behaviors have adverse effects on patient outcomes and other far-reaching | PLACE YOUR ORDER NOW AT writtask.com | question reported the incident to the complaints office and the nurse in question was summoned to explain what had transpired. It was then that it was discovered that the nurse

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