Explain the rationale for the total quality approach to doing business. Include the three major contributors to this approach. Refer to this week’s required reading before crafting your post.
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Quality Management for Organizational Excellence
Introduction to Total Quality
MODEL ANSWER
The Rationale for Total Quality Approach
The total quality approach to doing business seeks to maximize on how competitive an organization is by continually improving on the quality of products, people, services as well as business processes and the environment in which it | PLACE YOUR ORDER NOW AT writtask.com | quality approach in an | PLACE YOUR ORDER NOW AT writtask.com | is to establish and build cultural values meant to achieve long term success not only for the | PLACE YOUR ORDER NOW AT writtask.com | but also for the organization as | PLACE YOUR ORDER NOW AT writtask.com | this approach instills discipline in employees who are meant to continuously improve how they deliver services/ products that are within/ above the expectations of | PLACE YOUR ORDER NOW AT writtask.com | that lead to the satisfaction of the customer, TQM is also important as it leads to lower costs since quality products imply few defects and hence companies can save on the costs used in replacement and repairs emanating from guarantees or warranties.
Major Contributors to Total Quality Approach
The three significant contributors to the principle of Total Quality Approach are Deming, Juran, and Crosby, who believed that the approach is most significant for an organization that | PLACE YOUR ORDER NOW AT writtask.com | an organization embraces certain management principles, it can improve the quality of its products and consequently reduces costs associated with wastages | PLACE YOUR ORDER NOW AT writtask.com | on the Pareto principle which he used to argue that 80% of an organization’s problems are a result of 20% of the | PLACE YOUR ORDER NOW AT writtask.com | on the human | PLACE YOUR ORDER NOW AT writtask.com | (training or educating managers) in achieving quality management. Crosby, on the other hand, responds to a quality crisis by insisting on the need to do everything right | PLACE YOUR ORDER NOW AT writtask.com | the greatest contributors to the total quality approach.
References
Androniceanu, A. (2017). The three-dimensional approach of Total Quality Management, an essential strategic option for business excellence. Amfiteatru Economic, 19(44), 61-78. https://www.ceeol.com/search/article-detail?id=521979
David L. Goetsch, Stanley B. Davis. Quality Management for Organizational Excellence Introduction to Total Quality Eighth Edition
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