[SOLVED] Policy and Organizational Behavior

Policy and Organizational Behavior

Core measures are standardized methods of functioning in healthcare practices that focus on improving patient safety and outcomes. Medicaid and Medicare programs use the compliance reports to core measures to gauge the quality of care provided by hospitals. In the U.S, the most widespread health problem is heart failure due to the continuous change in lifestyle (Wyer et al., 2016). The fatality of the health problem has led to the provision of discharge instructions measure to become one of the core measures in the healthcare industry.


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Compliance Rate

 The compliance rate in my organisation towards the provision of discharge instructions to heart failure patients is currently rated | PLACE YOUR ORDER NOW AT writtask.com | statistics towards the core measure, other hospitals around my practice are estimated at approximately 60% average | PLACE YOUR ORDER NOW AT writtask.com | because other hospitals have ineffective strategies to monitor and comply with patient discharge procedures. Lack of oversight departments in these facilities create loopholes in health compliance, therefore, adversely | PLACE YOUR ORDER NOW AT writtask.com | of discharge information requires that the healthcare firm has enough workforce and advanced electronic communication systems. My healthcare organisation has taken the positive initiative of recruiting healthcare educators, who strictly work by ensuring patients access sufficient discharge information and understand every detail before leaving the premises (Truong & Backes, 2015). After comparing the compliance rate of my organisation to other hospitals, I learnt that the requirements of the core measure could only be achieved when enough time, finances and human resource is invested in the organization’s operation. Although the compliance rate of my healthcare organization is not perfect, continuous improvement in operational techniques continually increase the compliance rate to a better percentage.

Financial Effects Associated with The Measure

More workforce is required to improve the quality of education about discharge education, hence increased expenditure on recruitment | PLACE YOUR ORDER NOW AT writtask.com | information system is also an expensive process that requires sufficient finances to purchase and | PLACE YOUR ORDER NOW AT writtask.com | is forced to reduce expenditure in other sectors to fund the core measure and ensure its efficiency.

Importance of The Measure in Terms of Regulation, Policy and Finance

Ensuring that the core measure is met will increase the quality of health | PLACE YOUR ORDER NOW AT writtask.com | helps in reducing readmission cases, which satisfy the healthcare policy of promoting the wellbeing | PLACE YOUR ORDER NOW AT writtask.com | process also protects the organisation from legal penalties as a result of poor patient care. Reduced cases of readmission will also significantly impact the organisation and the patients financially through reduced expenditure on treatment.

Changes to Improve Compliance with The Core Measure

Making use of advanced technology and electronic information systems are critical steps towards enhancing compliance to provision of discharge instructions in | PLACE YOUR ORDER NOW AT writtask.com | therefore, use social media platforms to provide their patients with all the needed information about the discharge | PLACE YOUR ORDER NOW AT writtask.com | will not only promote efficiency in handling heart diseases but also help in managing other health problems.

People Affected By The Change Process

Patients, care providers, and hospit | PLACE YOUR ORDER NOW AT writtask.com | by the change. People always get used to specific methods of operation and therefore find it difficult getting accustomed to new techniques. For example, people will be forced to shift from paper record-keeping to electronic, which requires learning and adjustment.

The Plan to Change Implementation Within the Organisation

A change implementation plan is essential since it plays a significant part in the success of the process. The first step towards implementing the use of advanced electronic communication system is to identify the source of finances to fund the purchase and | PLACE YOUR ORDER NOW AT writtask.com | on all the involved stakeholders to equip them with practical operation skills (Truong & Backes, 2015).  Implementation is then the next step, which is followed by an evaluation to determine the efficiency of the new technique.

Organisational Barriers to Change

Healthcare providers, the management and the patient population, will all experience the difficulty of adjusting to the new technology systems.  Therefore, the fear of the unknown can lead to the emergence of resistance towards the change process. Lack of enough financial power can also make it challenging to purchase and install all the required equipment.

Strategies to Overcome the Barriers

Resistance towards change because of the fear of the unknow | PLACE YOUR ORDER NOW AT writtask.com | vercome by creating educational programs to teach the involved stakeholders about the importance of the process. Healthcare organisations that have already implemented the use of advanced electronic communication systems can be used as examples to motivate them towards the change (Gunadi et al., 2015).  The issue of limited finances can be eliminated by collaborating with other healthcare organisations to expand financial and human resource power.


Gunadi, S., Upfield, S., Pham, N. D., Yea, J., Schmiedeberg, M. B., & Stahmer, G. D. (2015). Development of a collaborative transitions-of-care program for heart failure patients. American Journal of Health-System Pharmacy72(13), 1147-1152.

Truong, J. T., & Backes, A. C. (2015). The impact of a continuum of care resident pharmacist on heart failure readmissions and discharge instructions at a community hospital. SAGE Open Medicine3, 2050312115577986.

Wyer, P., Stojanovic, Z., Shaffer, J. A., Placencia, M., Klink, K., Fosina, M. J., … & Graham, I. D. (2016). Combining training in knowledge translation with quality improvement reduced 30‐day heart failure readmissions in a community hospital: A case study. Journal of Evaluation In Clinical Practice22(2), 171-179.


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