[Solved] Discuss the importance of having a quality culture in the implementation of total quality.

Total Quality Management refers to a management approach that maintains that an organization can lay down long-term success strategies by sensitizing all its stakeholders to focus on improving quality, which consequently leads to enhanced customer satisfaction. The strategic approach demands an organization to focus on laying down and upholding long-term quality improvement strategies instead of focusing more on achieving short-term financial objectives (Rothaermel, 2016).

Upholding a quality culture leads to enhanced customer | PLACE YOUR ORDER NOW AT writtask.com | enjoying high-quality products, the organization is able to uphold a business culture aimed at improving the quality of products, which results in increased levels of customer | PLACE YOUR ORDER NOW AT writtask.com | organization retains its existing customers, and attract potential ones, which leads to an increased market share and improved profit margins (Sesar et al. 2018).

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Quality culture helps an organization define its cultural | PLACE YOUR ORDER NOW AT writtask.com | culture is a better way for an organization to define its cultural | PLACE YOUR ORDER NOW AT writtask.com | which support the quality culture strategy adopt the values of quality management and continuous improvement. Such enterprises employ this principle to guide all their undertakings with the aim of improving quality (Pambreni et al., 2019).

Using a quality control approach of management helps determine skill deficiencies in | PLACE YOUR ORDER NOW AT writtask.com | this strategy, an organization’s management can determine employee’s weaknesses, hindering them from improving their quality in | PLACE YOUR ORDER NOW AT writtask.com | the management to set up the appropriate remedies to ensure that the employees are capable of enhancing the quality, like educating them, motivating them, and training them (Rothaermel, 2016).

The quality culture approach ensures teamwork in | PLACE YOUR ORDER NOW AT writtask.com | ensures that organizations are governed by principles of quality improvement, which therefore becomes the organization’s | PLACE YOUR ORDER NOW AT writtask.com | to increased teamwork, as employees share knowledge and participate in achieving the organization’s common goal (Sesar et al. 2018)

References

Pambreni, Y., Khatibi, A., Azam, S., & Tham, J. (2019). The influence of total quality management toward organization performance. Management Science Letters9(9), 1397-1406.

Rothaermel, F. T. (2016). Strategic management: concepts (Vol. 2). McGraw-Hill Education.

Sesar, V., Buntak, K., & Martinčević, I. (2018, January). Measuring the level of quality maturity in organizations. In Advances in Business-Related Scientific Research Conference, ABSRC 2018 VENICE.

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