QUALITY MANAGEMENT AND CONTINUOUS QUALITY IMPROVEMENT

M3 A6 DB: QUALITY MANAGEMENT AND CONTINUOUS QUALITY IMPROVEMENT

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Content

Overview

For this discussion, you will use information from your assigned readings, the self-paced tutorial and leaders in your organization. Discuss the following:

• How are quality outcomes measured in your organization? Describe the process of data collection, variance investigations, changes in protocols and service delivery, the implementation process, and post-implementation monitoring. Include personnel involved in each step of the process.
• Give an example of a continuous improvement project that occurred in your work area. What worked well?  What did not work well?  How could the process be improved?  ******my area is PAT or PACU*****

Your initial post must be posted before you can view and respond to colleagues, must contain minimum of two (2) references, in addition to examples from your personal experiences to augment the topic. The goal is to make your post interesting and engaging so others will want to read/respond to it. Synthesize and summarize from your resources in order to avoid the use of direct quotes, which can often be dry and boring. No direct quotes are allowed in the discussion board posts.

Post a thoughtful response to at least two (2) other colleagues’ initial postings. Responses to colleagues should be supportive and helpful (examples of an acceptable comment are: “This is interesting – in my practice, we treated or resolved (diagnosis or issue) with (x, y, z meds, theory, management principle) and according to the literature…” and add supportive reference. Avoid comments such as “I agree” or “good comment.”

Points:  30

Due Dates:

• Initial Post: Fri, Mar 12 by 11:59 p.m. Eastern Standard Time (EST) of the US.
• Response Post: Sun, Mar 14 by 11:59 p.m. Eastern Standard Time (EST) of the US – (the response posts cannot be done on the same day as the initial post).

References:

• Initial Post: Minimum of two (2) total references: one (1) from required course materials and one (1) from peer-reviewed references.
• Response posts: Minimum of one (1) total reference: one (1) from peer-reviewed or course materials reference per response.

Words Limits

• Initial Post: Minimum 200 words excluding references (approximately one (1) page)
• Response posts: Minimum 100 words excluding references.

SAMPLE SOLUTION

Quality Management and Continuous Quality Improvement

In healthcare, quality management and continuous quality improvement are the foundations of better patient care and safety. These two concepts are essential in enhancing the accountability of healthcare providers, efficiency in resource utilization, identifying and eliminating medical errors, and maximizing the use of effective care, and improving patient outcomes. The purpose of this paper is to discuss how quality outcomes are measured in my organization and provide an example of a continuous improvement project that was implemented in my workplace.

Measurement of Quality Outcomes In my organization, quality outcomes are measured using outcome measures. These measures reflect the impact of the healthcare services or interventions on the health statuses of patients (Sullivan, 2017). The quality indicators in this approach to quality…