Think about an industry in which you are interested that sells products/services directly to consumers (business-to-consumers or B2C). You will take on the role of an entrepreneur starting a new business in this industry. As the goal of any business is to fulfill the needs of their target market leading to a profitable existence, it is in your best interest to have a good understanding of the needs of your potential target market. In an effort to do this, complete the following:
- Introduce the business that you are starting, including the industry, product/service offered, and a description of the target market.
- Develop a questionnaire for assessing customer preferences within this industry. Review the pointers in this unit’s lesson as you compile your questionnaire.
- After each question, explain the rationale for the question. Why would the responses to this question assist the marketer in understanding the customer?
- At the end of the questionnaire, describe the sampling process that might be used. Why would you use this sampling process?
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