HR CASE STUDY

Perform a critical analysis of this case using 4 references. It must be two pages double spaced.

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CASE STUDY: A Good Employee, Except for—
Supervisor Alice Ross faced a situation that left her feeling uneasy about the action she might have to take. In discussing the matter with fellow supervisor Ed Wilson, she began by saying, “I have no idea what to do about Jane Lawson. I just don’t recall ever facing one like this before.”

Ed asked, “What’s the problem?”

“Excessive absenteeism. Jane has rapidly used up all of her sick time, and most of her sick days have been taken immediately before or after scheduled days off.”

“What’s unusual about that? Unfortunately, we have any number of people who use their sick time as fast as it accrues. And most get sick on very convenient days. I should say convenient for them, not us.”

“What’s unusual is the fact that it’s Jane Lawson. She’s been here for 7 years, but the apparent sick time abuse has all been within the recent few months. She’s used up her whole sick time bank in 6 months, and most recently she was out for 3 days without even calling in.”

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Ed said, “You can terminate her for that.”

“I know,” said Alice.

“Especially when you take her other absences into account. Have you warned her about them?”

After a brief hesitation, Alice said, “No, not in writing. Just once, face to face.”

“Is there any record of it? Any form she had to sign?”

“No,” said Alice. “I really hated to make her sign a form. I know I should have taken some kind of action by now, but I can’t seem to make myself do it.”

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“Why not?”

“Because she’s always been such a good employee. She’s always been pleasant, always done what she’s told, and always done quality work. She’s still that way, when she’s here. She’s also a friend. I guess what I’m hung up on is, um, how do I discipline someone who’s usually a good employee and do it in a way that doesn’t destroy any of what’s good about her?”

Ed said, “Good performer or not, you should be going by the policy book. That’s all I can suggest.”

How has Alice’s failure to take action as troubles emerge or do anything about the signs of impending problems hampered her ability to take effective action now? What has Alice actually done by allowing matters to proceed as far along as they have? What impact will their friendship have on the situation?

SAMPLE SOLUTION

How has Alice’s failure to take action as troubles emerge or do anything about the signs of impending problems hampered her ability to take effective action now? Alice is unable to take action now due to the laxity of enforcing the company’s policy when the violation happens. Although Alice cites that Jane has been a good employee for the time he has worked for the company, it is important to know that policy should not be applied selectively regardless of the position or dedication that one shows to the | PLACE YOUR ORDER NOW AT writtask.com | absenteeism is defined in three ways: unexcused absences for more than 90 days, a second offense through a written counseling session, or a warning that has continued through excessive absenteeism lead to | PLACE YOUR ORDER NOW AT writtask.com | to take the recommended actions according to the company policy, such as issuing Jane with a written warning. The employee’s termination should be procedural and based….