Provide some examples of waiting lines in everyday life. What decisions must managers of such systems consider?
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Waiting Line Considerations
Have you ever needed bank services only for you to rush there and have to wait for hours to be served? Waiting lines can be virtual, especially in cases of online businesses or can also be physical where customers actually stand in line (Evans, 2012). They can also be single line system or a multiple line system. Waiting in lines may result from overfilling, overcrowding, or due to congestion. All this depends on the type of business, the number of customers in a business and the number of tellers or servers. Therefore, a waiting line or queuing system is part of day to day activity in life.
Examples of Waiting Lines A waiting line occurs any time customer demand for a service exceeds supply. In this case, customers may refer to inanimate objects…
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