Assignment | Using Technology to Support Teamwork

Draft a 5-page report on how nurses use technology to collaborate and how the use of technology can improve patient safety and quality outcomes.

No one would argue that we live in an increasingly electronic world, or that we continue to move more toward mobile technology. But what does that mean for health care and nursing? In this assessment you will consider topics at the intersection of health care technology and interprofessional collaboration.

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By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 1: Explain strategies for effective interprofessional teamwork and collaboration in health care delivery.
    • Explain the role of virtual modalities such as Telemedicine and electronic ICU in promoting interprofessional collaboration.
    • Describe how nurses can use current and emerging technologies to build teamwork and interprofessional collaboration.
    • Explain the benefits and limitations of using virtual modalities in interprofessional collaborations.
  • Competency 2: Analyze the implications of working with interprofessional teams in multifaceted health care settings.
    • Explain the role of virtual modalities such as Telemedicine and electronic ICU in promoting improved patient safety.
    • Describe how nurses can use current and emerging technologies to improve patient safety.
    • Explain the legal and ethical implications of using social media in interprofessional collaborations.
  • Competency4: Communicate in a manner that is scholarly, professional, and consistent with expectations of a nursing professional.
    • Write content clearly and logically, with correct use of grammar, punctuation, and mechanics.
    • Correctly format citations and references using current APA style.

The economic stimulus package of 2009 offered hospitals the financial means to implement health information technology. This incentive, combined with increasing pressure to provide more care and services outside of hospitals, positions nurses to lead a change in how patient populations are managed. No one would argue that we live in an increasingly electronic world, or that we continue to move more toward mobile technology. But what does that mean for health care and nursing?

With health care costs and rates of chronic diseases on the rise, electronic communication technology can be an efficient, effective means to educate and engage patients, or to monitor patient behavior. Nurses and health care teams have an opportunity to develop stronger relationships with patients through online communication portals such as hospital Web sites, Facebook sites, YouTube, Twitter, text messaging, and e-mail (Weaver, Lindsay, & Gitelman, 2012). Instead of leaving patients to wander through the confusion of health information available on the Internet, technology-savvy health care teams can provide accurate, reliable information to their patients. This approach can reduce patient anxiety caused by unreliable health information, while it also can improve patient outcomes.

In addition to providing communication opportunities with patients, technology and social media offer ways for nurses to connect, interact, and share experiences with health care professionals around the world. Online nursing forums provide opportunities for dialogue on topics from career options and research issues to methods for tracking disease outbreaks. Most professional organizations use social media to reach their members and facilitate ongoing dialogue.

Although technology and social media have much to offer health care professionals, there are also risks. How is the information provided being monitored? Where is the line between collaborating with a colleague in an online forum and violating patient privacy? How might images and comments posted on an individual’s personal Facebook page be considered unprofessional behavior? Can your personal postings be viewed as harmful to an organization’s reputation? Nurses and health care professionals need to be aware of policies and guidelines around the use of social media and avoid behavior that can negatively impact their careers, their patients, colleagues, and employers.

Reference

Weaver, B., Lindsay, B., & Gitelman, B. (2012). Communication technology and social media: Opportunities and implications for healthcare systems. OJIN: The Online Journal of Issues in Nursing17(3), Manuscript 3.

To deepen your understanding, you are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community.

  • What online nursing forums do you currently use, and how do you use them?
  • What are the benefits and limitations of using an online nursing forum?
  • How does your current organization use its own Web site, Facebook, YouTube, or other social media?

Internet Resources

Access the following resources by clicking the links provided. Please note that URLs change frequently. Permissions for the following links have either been granted or deemed appropriate for educational use at the time of course publication.

Assessment Instructions

Requirements

Your organization is in the process of developing some new policies and guidelines regarding the use of technology and social media in the workplace. You have been asked to draft a report on how nursing uses technology to collaborate, and how the use of technology can improve patient safety and quality outcomes.

Format this assessment as a professional report. Follow APA guidelines for your in-text citations and references. Within your report, address the following:

  • Explain the role of Telemedicine, electronic ICU, and other virtual modalities in promoting interprofessional collaboration and improved patient safety.
  • Describe how nurses can use current and emerging technologies as part of an overall strategy to build teamwork and collaboration and improve patient safety.
  • Explain the benefits and limitations of these types of virtual modalities in supporting interprofessional collaboration and improving patient safety.
  • Explain the legal and ethical implications of using social media (Twitter, Facebook, online forums, et cetera) in interprofessional collaborative efforts.

Your completed assessment should be 5 pages in length, not including the title page and references page. Support your statements and opinions with references to and citations for at least three scholarly or professional resources.

Additional Requirements

  • Include a title page and reference page.
  • Reference at least 4 current scholarly or professional resources.
  • Use APA format for citations and references.
  • Use Times New Roman font, 12 point.
  • Double space.

Grading Requirements

  • Analyzes (not just explains) the role of virtual modalities such as Telemedicine and electronic ICU in promoting interprofessional collaboration.
  • Explains the role of virtual modalities such as Telemedicine and electronic ICU in promoting improved patient safety using statistical evidence from the literature.
  • Analyzes (not just describe) how nurses can use current and emerging technologies to build teamwork and interprofessional collaboration.
  • Analyzes (not just describe) how nurses can use current and emerging technologies to improve patient safety.
  • Analyzes (not just explain) the benefits and limitations of using virtual modalities in interprofessional collaborations.
  • Analyzes (not just explain) the legal and ethical implications of using social media in interprofessional collaborations.
  • Writes clearly and logically with correct use of spelling, grammar, punctuation, and mechanics; uses relevant evidence to support a central idea.
  • Correctly formats citations and references with no errors.

SAMPLE SOLUTION

Using Technology to Support Teamwork
Information and Communication Technology is an important asset in the healthcare faculties. Reliable technology plays a critical role in enhancing collaboration among the healthcare professionals. The increasing collaboration of the medical staffs is vital in escalating effective operations in the healthcare facilities and also ensures delivery of quality healthcare services. The ongoing research on technology indicates that education is central in improving the ability of the medical practitioners to collaborate with each other through consultations and …

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