CTU Health Care Systems has five clinics that serve nearly 2 million residents in a large metropolitan area and treat over 500,000 patients annually. Now that you have successfully implemented the electronic health record (EHR) at the main facility, it is time to integrate the clinic\’s information technology (IT) with the main hospital’s EHR. In preparation for the implementation of an EHR system for the five clinics, the health care system implemented an electronic document (ED) and content management (CM) system to handle the imaging, indexing, and storage of selected hard copy documents from active patient paper medical records so that in the future, to support continuity of care needs, key documents would be retrievable through the EHR system. However, the health care system lacked the level of internal IT and health information services staff resources required to manage the implementation of hardware and software to handle the actual paper conversion process, so these aspects of the project were outsourced.
Discuss the following:
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Write My Essay For MeAs the health care system prepares to select an outsource company as its vendor for this project, what types of information should you gather from each vendor under consideration?
What are the potential benefits that a health care system could gain from implementing a document imaging and management project prior to implementing an EHR system?
SAMPLE SOLUTION
Information Systems for Healthcare
Vendor Analysis
The process of picking an outsourcing firm is a complex multistage process that seeks to evaluate what the provider can offer and how they accomplish the set objectives. If the venture ends up in the wrong hands, it could jeopardize all the plans for business growth. With a carefully-selected provider, on the other hand, the organization saves money, enjoy quality and gain a competitive edge in the market. The type of information that should be gathered from each vendor under consideration include vendor profile, employee information, methodology and infrastructure. Vendor profile is extremely important in the outsourcing process. External service providers differ in experience, style and performance. The selected vendor should have sufficient experience in the field, outstanding style of accomplishing things and excellent performance. Important components to look at are the vendor’s…
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