review the Critical Thinking Case, SAP and the American CEO of a German Multinational, and answer the questions at the bottom of the case study. The questions are also included below for your convenience
What are some of the sources of McDermott’s excellence at managing cross-cultural differences? How did his experience managing a deli store at a young age help him develop cross-cultural management skills?
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What are some of the cross-cultural differences he discovered? Using your knowledge of culture, explain some of these differences.
What is your assessment of his lessons for cross-cultural managers? Relate these lessons to the GLOBE findings of the effective global leader.
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